End User Support
Our End User Support group provides a range of technical support services for the Tulane community, including:
Service Level Agreements
- Athletics
- School of Public Health
- Student Affairs (Adobe Acrobat PDF; sample document)
- VP Enrollment Management, Financial Aid
- VP Finance, Accounts Payable
- VP Finance, Accounts Receivable
Software Support Programs
View the SLA and SSP list as a pdf.
Other End User Support Services
- Visit 102 Central Building to receive onsite services to configure your laptop for virus protection.
- Visit the Information Commons located on the 1st floor of the Howard-Tilton Memorial Library for walk-up services.
- Visit 210 Central Building for grade and test scoring services
- Departmental support for Microsoft Windows 2003 server, PHAROS printing services, and on-site technical support staff liaisons
- Computer labs (Adobe Acrobat PDF document)
- To Report a Problem
- Telephone support: (504) 862-8888