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About Us

Technology Services provides information technology services that meet the needs of the Tulane University community and enables Tulane’s mission by delivering technology solutions that support achieving institutional goals and objectives.

Leadership

Charlie McMahon, Vice President for Information Technology & Chief Technology Officer


 

Software Application Services serves as the university’s enterprise information systems organization. These services include running the Banner and TAMS systems as well as multiple other applications and databases.

Leadership:
Mary Walsh, Assistant Vice President for Academic and Administrative Computing


 

The Information Security Office serves as the university’s IT security and business continuity organization. These services include policy review and enforcement; and computer, data, and administrative applications security related services.

Leadership:
Hunter Ely, Information Security and Policy Officer


 

Tulane’s Infrastructure Services provides the backbone for Tulane’s technology strategy, including the operation of several data centers at multiple sites, enterprise level application  and web hosting, business continuity planning, building and managing the voice and data network both wired and WIFI, and providing secure Unix based hosting for key enterprise data. Key applications include mail servers, authentication/domain servers, file servers, web and media servers, and back-end database servers.

Leadership:
Lieu Tran, Assistant Vice President for Information Technology Infrastructure, Deputy CTO


 

The Technical Support and Network Operations and Support Center monitors network and systems throughout Technology Services infrastructure.

Leadership:
Tom Gerace, Assistant Vice President for Enterprise Services


 

Technology Administrative Services serves as the internal support organization for Technology Services. These services include financial and staffing issues as well as other organizational support activities.

Leadership:
Olivia Mitchell, Director of Technology Administrative Services