The uptown Telephony Services provides telecommunications service to Tulane University's main campus, and integrated phone service and voicemail to several satellite campuses. Telephony Services currently provides support for a number of state-of-the-art technologies used on the main Tulane University campus, such as:
As telecommunications professionals, the uptown Telephony Services division is continually challenged to make decisions that improve existing services, and implement new technologies. Telephony Services is committed to providing new edge technology to the Tulane University community, and in the near future will begin testing a new system that will use Internet protocol to transmit information over the Ethernet network that was previously transmittable only via telephone.
Technology Services Administrative Services is responsible for the complex business processes that are so critical to the success of Technology Services as a department. The day-to-day satisfaction of the Administrative division's users depends on the division's ability to communicate quickly, accurately and succinctly. This is done in the division's new work environment, the electronic office. Automated accounting, e-mail and other advanced technologies are revolutionizing the way budgets are developed, financial data is calculated, and daily business requests are processed.
Every day, an impressive amount of business and social interaction takes place over the telephone or in person in the Administrative Services offices. The Technology Services Administrative arm is a vital link between the users of technology and those who provide it.