Services

Administrative

• Gibson - gateway to online services at Tulane University for staff, faculty, and students. 
• Banner - Student system
• Library System
• TAMS - Tulane Accounting Management Services
• HCM - Human Capital Management System
• Datastore - online administrative reports
• Business Intelligence and Staff Training
• Payroll/Human Resources System - Workforce Management Portal

Communications

• Cloud File Storage - Box and OneDrive online document storage and
  collaboration
• Email - Tulane University "WaveMail"
  • Students, Faculty, and Staff
  • Departmental Wavemail
  • Alumni Wavemail
• List Servs (email lists)
  • View lists and subscribe.
  • Request a new listserv
• Printing - Printing resources on campus
• Telecommunications
  • Uptown
  • Downtown
  • About SIP - Session Initiation Protocol - Internet-based telephone
• Television
  • IPTV - Tulane Internet Television
  • TUCAN - Tulane Cable Television System
• Videoconferencing
  • Adobe Connect was retired as of May 1, 2014
  • Blackboard Collaborate allows Tulane faculty and staff to host live, synchronous, online meetings and is completely browser-based
  • Videoconferencing - A variety of videoconferencing facilities.
• Fee Based Services

High Performance Computing

• Cypress: High Performance Computing System

Network

• Eduroam - Gain network access at participating institutions.
• Virtual Private Network(s) - Access VPN(s) across the Tulane Network
• WiFi Network - Wifi Network information

Information Security

• Account Requests
• Encryption
• Security Awareness
• Security Reviews

Passwords

• Reset your password at password.tulane.edu

Software & Hardware

• eAcademy - Software downloads available for students, staff, and faculty
• Technology Connection - Official Apple store and technology hub for the Tulane campus.

Support

• Search the Knowledge Base
• Report a Problem
• Technology Connection Repair Center
• TSNOC - Technology Support and Network Operations Center
• Walk-up services are available at the Service Center located on the 1st floor of the Howard-Tilton Memorial Library

System Maintenance

System maintenance information

Training

• Training - Sign up for training on various systems supported by Technology Services (described below)

   Staff training

• Banner
• Business Intelligence and Staff Training
• SciQuest eProcurement System
• HCM -TAMS (Human Capital Management - Tulane Account Management System)

   Faculty Training

• Canvas
• Register for Training
• Qualtrics
• Scantron

Teaching & Learning Tools

• Equipment Lending - faculty technology lending program

Technology Spaces

• Instructional Media and Learning Spaces
• Technology Classrooms - General Pool Classrooms with installed instructional technology – Uptown campus and School of Medicine.
• Technology Commons - Computers and other digital conveniences are available to students, faculty, and staff in multiple locations across the Uptown campus.
• Media Production Center - supports the creation and manipulation of digital audio, video, photography and graphics.

Web Services

• Tulane Websites - The Tulane University Web site is maintained by the Office of the Vice President of University Communications, and is currently being revised. Please consult the university Webmaster for information on design guidelines. 
• Web Application Development - A variety of web applications are developed and maintained
• Web Hosting - Faculty or staff may submit a request for an account on the university Web server.
• Go to https://tulane.service-now.com
• See "Order Things"
• Click on Network Services
• Click on "Drupal Cloud Website Request" and fill out the requested information